How Can We Help?

Product Document & Warranty Downloads

(click on the + sign to view documents)

Windows

Sunrise Windows

pdf_download_imagepdf_download_imagepdf_download_imagepdf_download_imagepdf_download_image
Restorations Small BrochureRestorations Large BrochureRestorations Casement Awning Features2014 Energy Tax CreditRestorations Warranty
pdf_download_imagepdf_download_image
Restorations Finish OptionsManufacturer’s Certificate

Essentials Windows

pdf_download_imagepdf_download_image
Essentials Patio Door InsertEssentials WarrantyEssentials Brochure

Historical Window Warranties

pdf_download_imagepdf_download_imagepdf_download_imagepdf_download_image
MonitorUniframe
2007
Great Lakes
1995-2005
Velux Skylights

Siding

pdf_download_imagepdf_download_imagepdf_download_image
Vinyl Siding WarrantyDiamond Kote Siding WarrantyProline Stone Warranty

Doors

Entry Doors

pdf_download_imagepdf_download_image
WarrantyTax Certification StatementHardware Warranty

Historical Entry Door Warranties

pdf_download_image
Home Guard Win/Door
2008 & earlier

Storm Doors

pdf_download_image
Warranty

Roofing

Asphalt Roofing

pdf_download_imagepdf_download_imagepdf_download_image
Platinum WarrantyPlatinum System WarrantyStandard Warranty

Metal Roofing (Shake, Slate, & Tile)

pdf_download_image
Warranty

Metal Roofing (Standing Seam)

pdf_download_imagepdf_download_image
Prime Paint WarrantyAZ50 Substrate WarrantyAZ55 Substrate Warranty

Historical Roofing Warranties

pdf_download_image
Platinum Warranty

Gutter Protection

pdf_download_imagepdf_download_imagepdf_download_image
E-Z Step Down WarrantyE-Z Micro Mesh WarrantyE-Z Sentry WarrantyGutterGekko Warranty

Gutters, Downspouts, Soffit & Fascia

pdf_download_image
Warranty

Fypon Decorative Accents

pdf_download_image
Warranty

Service Tips

pdf_download_imagepdf_download_image
Window CondensationIce Damming

Frequently Asked Questions

How long until my product is installed?

After completing your final measure, there are still many steps in the process before your product is installed. First, your job goes through an accounting step called Breakdown where we verify all necessary information and materials are included for your job.  Then, your job gets sent to ordering where your work order is entered into our ordering system.  Following that, a second person independently confirms the initial order and uploads your job to the manufacturer.  At this point, the manufacturer verifies there are no issues on the job from their perspective and begins building your product.  Manufacturing lead times can vary greatly depending on the complexity of the products being ordered as well as the manufacturer’s available capacity.  Once your product is built, it is shipped to our warehouse where we double check that it arrived correctly.  Finally, your job is passed on to our Installation Scheduler and she has to coordinate with our current install calendar as well as your schedule to find a time that we can begin your installation.

It is in our interest to get your job installed as soon as possible.  Due to unforeseen circumstances, we cannot always install your job as quickly as we would like, but we never delay a job arbitrarily.  We are always striving to complete your install in the shortest, reasonable time frame.

What do I do if I need service?

Many of our customers service issues can be fixed by watching one of our self service support videos. View the videos now

Will my warranty transfer if I sell my house?

Our window warranty is one time transferable.  Please give us a call if you have warranty questions on our other products.

referralprogram-frontRewards Program

The Weather Tight Referral Rewards Program provides a way for customers to earn rewards for various activities. Points can be earned when:

      • Initial membership—join the program by referring a friend or making a repeat purchase (1,000 points)
      • Your referral completes a product demonstration (1,000 points)
      • Your referral makes a purchase (10,000 points)
      • You attend a Weather Tight event (500 points)
      • A new non-referral customer references you as an influence in their decision to buy (500 points)
      • Various “Thank You” Rewards opportunities.

Click here to learn more about the rewards program

Refer Someone to Us

You can earn free gift cards for making a referral to Weather Tight. Click here to refer someone.