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Product Document & Warranty Downloads

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Sunrise Windows

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Restorations Small Brochure Restorations Large Brochure Restorations Casement Awning Features Restorations Warranty
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Restorations Finish Options Manufacturer’s Certificate

Essentials Windows

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Essentials Patio Door Insert Essentials Warranty Essentials Brochure

Historical Window Warranties

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Monitor Uniframe
2007
Great Lakes
1995-2005
Velux Skylights
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Gentek Vinyl Siding Warranty Diamond Kote Siding Warranty Proline Stone Warranty Norandex Exclusive Rider Siding Warranty Norandex Vinyl Siding Warranty

Entry Doors

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Warranty Tax Certification Statement Hardware Warranty

Historical Entry Door Warranties

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Home Guard Win/Door
2008 & earlier

Storm Doors

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Warranty

Asphalt Roofing

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Platinum Warranty Platinum System Warranty Standard Warranty

Metal Roofing (Shake, Slate, & Tile)

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Warranty

Metal Roofing (Standing Seam)

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Prime Paint Warranty AZ50 Substrate Warranty AZ55 Substrate Warranty

Historical Roofing Warranties

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Platinum Warranty
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E-Z Step Down Warranty E-Z Micro Mesh Warranty E-Z Sentry Warranty GutterGekko Warranty
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Quality Edge Warranty Norandex Vinyl Soffit Warranty Norandex Aluminum Warranty
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Warranty
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Window Condensation Ice Damming

Frequently Asked Questions

After completing your final measure, there are still many steps in the process before your product is installed. First, your job goes through an accounting step called Breakdown where we verify all necessary information and materials are included for your job.  Then, your job gets sent to ordering where your work order is entered into our ordering system.  Following that, a second person independently confirms the initial order and uploads your job to the manufacturer.  At this point, the manufacturer verifies there are no issues on the job from their perspective and begins building your product.  Manufacturing lead times can vary greatly depending on the complexity of the products being ordered as well as the manufacturer’s available capacity.  Once your product is built, it is shipped to our warehouse where we double check that it arrived correctly.  Finally, your job is passed on to our Installation Scheduler and she has to coordinate with our current install calendar as well as your schedule to find a time that we can begin your installation.

It is in our interest to get your job installed as soon as possible.  Due to unforeseen circumstances, we cannot always install your job as quickly as we would like, but we never delay a job arbitrarily.  We are always striving to complete your install in the shortest, reasonable time frame.

Many of our customers service issues can be fixed by watching one of our self service support videos.  View the videos now

Our window warranty is one time transferable.  Please give us a call if you have warranty questions on our other products.

referralprogram-frontRewards Program

Anyone can join!  Get rewarded for telling people about us.  For every one of your referrals that makes a purchase, you will get a $75 gift card and you and your referral will get $200 in Weather Tight Cash to use on your next purchase.

Click here to join our referral program to start earning rewards.